Return & Refund Policy

Sedona Healing Arts appreciates your business and wants you to be happy. So, if you are not entirely satisfied with your purchase, we are here to help.a. General Returns:There are some important things to keep in mind when returning a product you purchased from Sedona Healing Arts:

  1. You have 21 calendar days from the date of purchase to initiate a return.

  2. To be eligible for a return, your item must be in its new and unused condition, with all original materials and packaging.

  3. We reserve the right to NOT accept a return for any opened package if it cannot be resold.

  4. Your item must be accompanied by a copy of your receipt or proof of purchase.

  5. NO returns will be accepted without our prior approval, so it is very important that you initiate a return by contacting us at contact@sedonahealingarts.com or 928-282-3875..

b. Returns Due to Defect and Error:Within 21 calendar days of purchasing an item, you may return it without penalty if it is a defective item, an incorrect item or an item that was damaged at the time you received it.When you contact us to initiate this type of return, please notify us of any damage and send us a photo.If a return is a result of our error or a defective product, we will provide a return label for the return of the item.c. How to Return an Item:We recommend that you return to us via a trackable method. Re-pack your return along with your receipt. You may use the original box.Please send it to our warehouse, directly to:Kristen Sommer201 Highway 179 Sedona, AZ 86326*Remember, prior to shipping you must initiate a return by contacting us at contact@sedonahealingarts.com or 928-282-3875.d. General Refunds:Once we receive your item, we will inspect it and provide a replacement or issue a refund. We will do our best to issue a refund within 10 business days of receiving your item.If the product is not defective, return shipping fees will apply and, if applicable, will be deducted from any refund.We reserve the right to reduce any refund based on the condition of the merchandise received by us.e. Refunds for Digital Purchases:If you purchase an online course and are not satisfied you may request a refund within 30 days of purchase. We will do our best to issue a refund within 10 business days of receiving your request.Audio and Video Downloads are not eligible for refunds.

8. Gift Certificates

Gift certificates purchased on the Site (the "Gift Certificates") may only be redeemed toward the purchase of eligible Services on the Site. Redemption of Gift Certificates is subject to change in our sole discretion. If a purchase exceeds the redeemer’s Gift Certificate balance, the remaining amount must be paid with another payment method.Gift Certificates do not expire. However, Gift Certificates cannot be refunded, reloaded, resold, transferred for value, redeemed for cash, or applied to any other account, either prior or subsequent to redemption, unless otherwise required by applicable law.